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Terms of salesMarina d'Oru
In order to be able to benefit from the services offered by the Holiday Village Marina d'Oru, we ask you to read carefully these General Conditions of Sale. The customer guarantees to the SARL Marina d? Oru that he is of legal age, legally capable and has the necessary authorizations to use the method of payment chosen by him when validating his order. All reservations are nominative and can under no circumstances be transferred or leased. The reservation is accepted for the persons registered on the contract and these can under no circumstances be replaced by third parties.
Article 1: Scope
The general conditions govern
They are an integral part of any contract between the Marina d'Oru Holiday Village and its customers.
Each client acknowledges having taken note of the present conditions of sale, Prior to any reservation of a stay, for himself and any person participating in the stay.
Article 2: Booking conditions
2.1 Prices and payment
The prices quoted are Valid for the 2016 season. They are in euros, VAT included, excluding visitor's tax and final cleaning compulsory.
2.2 The rental only becomes effective with the approval of the Marina d'Oru Holiday Village and after Receipt of the deposit of 30% of the amount of the stay and the additional services reserved. Once the reservation option has been placed, a confirmation must be made within a maximum of 15 days by means of payment by check, ANCV holiday vouchers or bank card. In the absence of this return, within this period, the option will be canceled automatically and without notice.
In all cases and regardless of the method of payment chosen by the customer, Vacances Marina d'Oru will acknowledge receipt of the reservation upon its validation and inform the customer by e-mail or by any other means at his convenience in accordance with the provisions of Article L121-19 of the Consumer Code.
Payment of the balance is made at the arrival of the customer
2.4 Change of reservation
No reduction will be made in case of delayed arrival or early departure
The client is the sole contact person responsible for the Marina d? Oru Holiday Village, particularly in terms of financial responsibility and in particular in case of cancellation or modification of the whole or part of the stay .
The legal provisions on the right of withdrawal in the case of distance selling under the Consumer Code do not apply to tourist services (Article L .121-20-4 of the Consumer Code). The customer will not have any right of retraction.
2.7 Cancellation insurance
Its cost is 30 euros per accommodation.
2.8 Guarantee Cancellation
Subject to compliance with the contractual obligations, this guarantee allows you to obtain the refund of the sums paid, on presentation of documents Justifying the cancellation in the following cases:
Brothers, beautiful sisters, sons-in-law, beautiful daughters, beautiful fathers, beautiful mothers, guardians. A serious illness is expected to result in an alteration in health ascertained by a competent medical authority, involving the cessation of any professional activity. By serious accident, unintentional bodily harm is expected from the victim, resulting from the sudden action of an external cause and prohibiting him from traveling by his own means. Serious damage, not realized at the time of subscription, due to theft, fire or natural elements reaching the principal or secondary residence of the holder of the stay and requiring the presence of the latter on the day of departure. Prevention of taking possession of the premises leased as a result of the economic dismissal of the holder of the stay or of his spouse or transfer of the holder of the stay or of his spouse provided that the notification of the employer is subsequent to the taking of the guarantee .
Any request for cancellation of the stay must be brought to our knowledge in writing within 48 hours of the event motivating it, only the date of the operative event being taken into account. Any document (expert report, statement by the police authorities, insurance certificate, convocation, medical certificate or death?) Must be attached to the cancellation file.
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